Jowl website problem checklist
Posted by ChefTD on Jan 31, 2005
I’m making this checklist for Jowl so he knows what to do if he visits his website and notices anything unusual or a problem.
1. MySQL errors. Usually any problem with MySQL errors relates to the condition of whether the MySQL database server is running or not.
Solution: Restart the MySQL database server. Contact ChefTD immediately for details on how to do this.
2. Site will not load in browser. This could be a hosting-related issue. Contact ChefTD immediately for coordination with contacting the hosting company. A dead/unreachable website benefits nobody.
3. Some other error message or strange activity? Contact ChefTD immediately explaining the situation and discuss how to resolve.
Some things you never want to do or you could/may create security issues for the website or server:
1) repost specific error messages publically without a request to by an authorized party
2) ask strangers for assistance with the server and/or give out the FTP or MySQL database password information
3) save the FTP info to any public internet location (others could access the website and/or server if it was a server wide FTP)
4) grant admin access to anybody through email, ICQ or any other form of insecure communication without approval